Terms of Service | Kevin James Photography

Booking

A deposit of 50% is required to confirm the booking, the rest is paid when invoiced.
Clients agree to provide their email and phone number to the photographer for communication and photo-sharing purposes.
The client agrees to provide the photographer with all necessary information and cooperation needed to complete the agreed-upon services.
Requesting to book with only 10 or fewer days' notice consists of a $20 late booking fee (event date not included).
Same-day booking has an additional fee of $80.
Hiring on the spot is a base rate of $120 per hour.

Pricing

Payment

A bank transfer is the standard way of payment. Please notify us when booking the client wishes to pay in cash.
An invoice will be sent after the event. Please notify the photographer with a screenshot of the digital transfer receipt.
No photographs will be delivered until all payments are paid in full.
The client is paying for the photographer’s time, effort, experience and skills which are self-taught over time.
The client is paying for the photographer to travel to the booking, take photos, filter through, edit, upload, document and share the images.

Extending or Shortening hours

If the client decides to increase the photographing hours during the booking, it is the set hourly rate + $70.
If the client decides to shorten the photographing hours, the agreed amount on the quote will be charged.

Photo Turnover

We will deliver the final images to you via an online gallery or by mail on a USB drive. The turnaround time for image delivery may vary depending on the service and package you have selected.
USB delivery is available for a fee. Delivery of the USB to the client's chosen address will take extra time.
Edited images will be kept in archives for 2 months after submission.
If the client loses the submitted photos after receiving them, the photographer cannot guarantee to supply them again.
Edited photos can be submitted as quickly as 2 business days for an extra cost.
Original images are not provided but are available at a cost if the client must have them. Must be requested within 1 week after the photo submission date.

Editing and Retouching

If the client has any specific editing styles that they want, they must notify the photographer before the event. If not notified then the photos will be edited in an appropriate style.
All images will be adjusted for exposure, contrast, sharpness, clarity, colour etc. The photographer’s decision on these editing changes is to the best of their knowledge and ability.
It is possible that some images can be lacking in quality due to uncontrollable lighting conditions that may occur at the event/shoot such as extreme brightness or darkness.

Social Media

By giving permission to be photographed and videographed, you agree that the photos and videos taken at the event/shoot are allowed to be posted on Kevin James Photography's social media and websites anytime in the future.
The photos will only be used for portfolio, marketing, sales and educational purposes.

Unsatisfied/Complaints

Any issues with the photographic submission must be reported to the photographer as soon as possible, within a maximum of 10 working days from the photo submission.
The photographer will attempt to resolve the issue to the best of his ability.
The photographer has the right to refuse the client's requests for re-editing with a fair reason.

Cancellation/Rescheduling/No-Show

Cancellations made more than 30 days before the scheduled photoshoot will receive a full refund.
Cancellations made between 15 and 30 days before the scheduled photoshoot will incur a 20% cancellation fee (the remaining deposit is refunded).
Cancellations made 14 days or less before the scheduled photoshoot will incur a 30% cancellation fee.
If a booking is postponed due to unfortunate weather or Covid, a mutual agreement can be made to reset a date (no fees).
Rescheduling requests made more than 14 days before the scheduled photoshoot will be accommodated without any additional fee.
Rescheduling requests made 14 days or less before the scheduled photoshoot will incur a $50 rescheduling fee.
If the client does not show up for the scheduled booking and does not provide notice, the booking will be considered canceled and the deposit will be non-refundable.
If the photographer has to cancel his shoot, all payments made will be refunded and will attempt to find a replacement photographer.

The photographer retains the copyright to all images produced during the photoshoot.
The client has the right to use the images for personal and non-commercial use.
The client must obtain written permission from the photographer before using the images for any other purpose.
The client agrees to obtain any necessary permissions and releases for any persons or property included in the photographs.

Privacy

All client details are stored in an internal private database, none will be shared publicly.

The client agrees to all other standard conditions based on photography services.

The terms of service above are not permanent and can be altered anytime.

If multiple bookings are made, these terms apply separately to each one.